Om os
Tilbudte tjenester:
Basement Remodeling, Bathroom Remodeling, Concrete Flooring, Countertop Installation, Floor Leveling, Flooring Installation, Home Additions, Home Remodeling, Home Restoration, Kitchen Remodeling, Laminate Flooring Installation, Lighting Installation, Project Management, Shower Installation, Tile Installation, Wood Floor Installation, Attic Conversion, Attic Restoration, Barn Design & Construction, Baseboard Installation, Basement Waterproofing, Brick Masonry, Brick Siding, Concrete Repair, Crown Molding Installation, Deck Building, Deck Repair, Demolition, Drywall Installation, Exterior Door Installation, Fireproofing, General Contracting, House Framing, Insulation Installation, Masonry, New Home Construction, Porch Design & Construction, Radiant Floor Heating, Roof Installation, Roof Replacement, Siding Installation, Siding Repair, Soffit Repair, Stone Installation, Subfloor Installation, Trim Work, Wainscoting, Waterproofing, Window Installation, Window Replacement
Områder, der betjenes:
Allentown, Bordentown, Ewing, Hamilton Square, Hightstown, Hopewell, Kendall Park, Kingston, Lawrence Township, Lawrenceville, Mercerville, Monmouth Junction, Pennington, Plainsboro, Plainsboro Center, Princeton, Princeton Junction, Princeton Meadows, Robbinsville, Skillman, South Brunswick, South Brunswick Township, Trenton, West Windsor, Windsor, Yardley, Yardville
Priser:
Better Business Bureau A+ Rating
Kategori
30 projekter
Virksomhedsdetaljer
Virksomhedsnavn
A to Z Improvements
Telefonnummer
+1 609-363-9280
Hjemmeside
Adresse
Lawrenceville, NJ 08648
Typiske job-omkostninger
1.000 USD - 100.000 USD
Licensnummer
13VH07157700
Følgere
Oplysninger
1 idébog
A to Z Improvements |
We deeply value the opinions of our clients, both positive and constructive, as they help us continuously enhance the quality of our services. We extend our sincere apologies for any inconvenience or frustration you may have experienced during your bathroom remodeling project. It is our utmost priority to deliver transparent, ethical, and professional services to all our clients, and we deeply regret any miscommunication or misunderstanding that may have arisen from both ends.
We understand your concerns about the pricing and the change in project scope. Our goal is to provide accurate and comprehensive project quotes that reflect the highest level of craftsmanship to provide proper installation of your chosen fixtures and finishes. Due to the lack of knowledge on the full scope of finish fixtures chosen which were later communicated to us after signing. We acknowledge that this was not the experience you were expecting, and we take this feedback seriously. The additional work order presented to you after you informing us the extent of finishes, varieties of tile, and desired upgrades in styles, patterns, etc. Those of which were not communicated to us until after we had signed to do your project. These upgrades were not in line with the original quotation provided, which is why the additional work order was presented.
Once again, this will be used to help us improve our services and due diligence on future projects. So situations like this do not arise again. We take pride in the expertise and dedication of our team members, and we want to clarify that our intention was to ensure the successful installation of the materials you selected.
Your feedback serves as a valuable reminder for us to continuously improve our processes, communication, and transparency. We are committed to addressing the issues you've raised internally to prevent similar situations from occurring in the future. We genuinely regret that your experience did not align with our values of honesty, integrity, and professionalism. Your feedback will be instrumental in our ongoing efforts to refine our services and provide our clients with exceptional remodeling experiences.