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Om os
Decorative glass entry doors, windows, frameless shower enclosures, and much more!
Tilbudte tjenester:
Custom Exterior Doors, Custom Interior Doors, Door Sales, Exterior Door Installation, Interior Door Installation, Sliding Door Installation
Områder, der betjenes:
Bonita Springs, Cape Coral, Cypress Lake, Estero, Fort Myers, Fort Myers Beach, Ft Myers, Ft Myers Beach, Gateway, Harlem Heights, Iona, Lehigh Acres, McGregor, Page Park, Pine Manor, San Carlos Park, Three Oaks, Villas, Whiskey Creek, Naples, Marco Island
Kategori
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Virksomhedsdetaljer
Virksomhedsnavn
Glass Design
Telefonnummer
+1 239-437-4100
Hjemmeside
Adresse
7857 Drew Cir. #9
Ft. Myers, FL 33967
Licensnummer
SCC131151224
Følgere
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13 anmeldelser for Glass Design
Nyeste først
Yvonne O’Shea
Gennemsnitlig bedømmelse: 5 ud af 5 stjerner
I can’t tell you how much I love the glass inserts in our doors!! They brighten our foyer more than we ever expected. We originally decided to make this change for exterior aesthetics but now see that it makes the inside of our home more beautiful as well.
Our salesperson in the Naples Office, Melissa Benson, was very positive, responsive, and helpful.
The installers were great! They were professional, highly skilled, and friendly. The installation only took a couple of hours.
(You should know that once the inserts are installed, you will need to paint the trim. We used a professional faux painter to repaint the entire door with wood grain. Gorgeous!!)
6. august 2021
Melissa and her team were great from giving us options to install of our impact glass inserts! Changed the look of our whole house. Highly recommend them !
3. november 2020
Kommentar fra <t1><t2>Glass Design</t2></t1>:
Thank you so much for taking the time to review your experience with our company. Your doors look amazing!! Many thanks.
Penny Kupersmith-Balducci
Gennemsnitlig bedømmelse: 4 ud af 5 stjerner
Was very impressed with the selection at their store. Stephanie was easy to work with. We loved a specific door which was a special order. No regrets at all. We LOVE it !!
24. oktober 2020
Sterling Renovation and Design
Gennemsnitlig bedømmelse: 5 ud af 5 stjerner
My remodeling company had an amazing experience with Bonnie and staff from Glass Design. We had a couple last minute projects that a previous contractor bailed out on because he couldn't complete them on time. I called Glass Design and not only did they come out to my location the same day to measure, but took on the project and completed it BEFORE the due date. Very reasonable prices, especially for the last minute work and very easy to speak with, there was never a lack of communication channels. Glass Design made the whole process as comfortable and smooth as possible. Thanks again to Bonnie and staff, I highly recommend them to everyone looking for any custom glass, door inserts and shower enclosures needs for homes or businesses. Thanks Guys!
26. februar 2018
L Design Studio
Gennemsnitlig bedømmelse: 5 ud af 5 stjerner
I have had the pleasure of working with Bonnie and her team at Glass Design. They have been such a great source for interesting and creative glass products. They are always up for the design challenges I need help with. I would highly recommend working with Glass Design for all your glass needs on a project!
9. maj 2016
rich_brennen
Gennemsnitlig bedømmelse: 1 ud af 5 stjerner
We had a poor experience. The doors are beautiful, but they were delivered two months later than promised. The installation was only fair, and we had to hire another contractor to replace the interior trim surrounding the door with trim that fit better. Most importantly, they did not tell us everything we should have known when we ordered the door. The locks we ordered for the door were not compatible with existing locks on our other doors. We only found this out when we could not key all of our doors the same. Glass Design did provide another lock, but at an additional cost of $700! The would not credit us for the original locks as they were "used". If they had asked us what kind of locks we had when they sold us the doors, we could have avoided this mistake. Also, if you leave them a voicemail after hours, they never respond. Great product, terrible service.
27. juni 2015
Kommentar fra <t1><t2>Glass Design</t2></t1>:
We are extremely sorry that you were displeased with your experience with us. Our goal is for 100% customer satisfaction. Unfortunately we were unaware that you were unhappy with the interior trim and wish you had given us the opportunity to correct it if you were unsatisfied with any part of our service. All of your emails eluded to the fact that you were very pleased with our work and service, and even your email in regards to replacing the handle sets said "we want it to be right, and we know that your team will do an excellent job" and you even thanked us for offering to re-key the locks for you. Your email also says "Even though we are not quite happy [that we had to replace the handle sets], we do appreciate the quality of the door, your installation team, and your willingness to adjust after the fact". We unfortunately were not aware that you were wanting to key the handle set to other locks in your home, nor did we know the locks would not be compatible. We did give you a partial credit on the original handle sets and even gave you a free stain kit to try and help out, but unfortunately since they were installed for over a month before we knew they were a problem, the manufacturer would not give us a credit on them. Once again, we strive to make sure our customers are happy with their entire experience with our company and are are very sorry that you were not 100% pleased.
We spent many months researching what we wanted to do with our front door. A couple of hurricane shutter contractors recommended Glass Design to us. We met with Erica and she provided us with information that we needed, not only about the glass that we wanted to put in the doors, but also new door hardware that would work. She was very helpful, pleasant and gave us a feeling of confidence. She kept us up-to-date about the pending status of our order and an appointment was arranged at a convenient time for us for the installation. The two gentlemen who showed up to install the glass and hardware were outstanding - pleasant, very competent and anxious to please. They answered all of our questions and cleaned up after themselves. We were very pleased and have already recommended Glass Design to a couple of our neighbors.
3. juni 2015
Kommentar fra <t1><t2>Glass Design</t2></t1>:
Thank you for your review Janis. We are very happy that you were pleased with your experience with us and really appreciate your business and referrals!
Glass Design has done a wonderful job for us and everyone is very professional, from the first phone call to the office to the installation. All work was performed as promised.
22. maj 2015
Linda Altemus
Gennemsnitlig bedømmelse: 5 ud af 5 stjerner
When we visited their showroom they were very helpful and professional. They took their time to help us look at all of our options. Once we made our decision, the order process was smooth and installation scheduled in just a few weeks. The installers did a very thorough and professional job. I would highly recommend them.
13. maj 2015
Kevin Hearn
Gennemsnitlig bedømmelse: 5 ud af 5 stjerner
I cannot say enough great things for this company. We were looking for a modern idea for a glass front door insert, not the usual stain glass. Something that stands out, we found it at Glass Design. The people are so nice and when they tell you 4 weeks it is 4 weeks. Ruth was great to work with. Their installers are the meaning of "gentlemen" they were so nice and very masterful in their work, I thought European craftsmanship in FL, wow this cannot be but it is true. I cannot thank them enough for such a great experience with a contractor, seldom seen today.
1. maj 2015
Kommentar fra <t1><t2>Glass Design</t2></t1>:
Thank you for your awesome review Mr. Hearn! It was a pleasure working with you and we appreciate your business. We hope you are still enjoying your custom "Bubble" door and sidelight glass.
I can't say enough about this company, as a Realtor this company has helped me improve the appearance of a couple listings of mine. I strongly feel that it makes a huge difference from the inside of the property as well as the outside. Their pricing, customer service and overall professionalism is remarkable and I will continue to recommend them to anybody I know in the future. Not only was a very pleased, but my clients that went along with this idea and paid for the doors were very happy as well. I'm available to be contacted should you ever need extra reassurance.
30. marts 2015
AMH Interiors
Gennemsnitlig bedømmelse: 5 ud af 5 stjerner
I worked with Bonnie Durden at Glass Design to create some large scaled decorative windows and to transform a front door with leaded glass and iron impressions. Bonnie was a pleasure to work with. Her expertise and willingness to keep working the design until it was just perfect resulted in a stunning outcome. Bonnie has a great sense of design coupled with the expertise of her field. Her install team where as much of pleasure to work with as Bonnie. The whole team takes pride in their work and that is clearly demonstrated from beginning to the end. I look forward to working with Bonnie and her team in the future.
Sincerely,
Ann Marie Hess
AMH Interiors
www.AMHinteriors.com
25. september 2014
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