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I purchased a Lenox high efficency HVAC home system two years ago via Costco. C&C was their designated installer and the first time I used them. Their installation was great, neat, and their communications with me and my wife very informative and respectiful. However for the last two years, the system has had numerous problems with both the heating and AC. So much so that C&C Heating demanded that Lenox replace the system at no charge, which Lenox did (Also thank you Lenox). But C&C is the shining knight in this story. So, I recommend them to anyone who wants great products (with or without Costco), will work with you to accomidate specific needs (I'm an engineer), and can be relied upon when you're down. They go the extra mile for their customers.