Sunburst Plumbing & Heating, Inc.

Sunburst did a lot of plumbing work on a renovation of our house. It did not go too well. We had 2 leaks. On the first one water ran all night, I basically destroyed 1/4 of the house. When the owner showed up he gave me a perfunctory apology. He lied and said that the pipe under the sink was bad. What actually happened was that the fitting was not done properly and it just came loose. We had to demo and renovate. Those green things in the photos are dehumidifiers that had to run for a week to dry out the house. We lost the use of our house for 10 months while it was being restored, The other leak was in the kitchen. The owner knew about the leak but never did anything about it. I found out when I turned on the water for an outside faucet. Once again due to poor workmanship there was a leak. This time inside the wall. You would think that after all of that the owner would be falling over himself to make up for the floods. Not Tom. He installed a bath drain that was a different finish from the bath shower fixtures. I had an agreement with him that he would only charge for the difference in the price for the new drain (about $40). He sent me a bill for $125. When I asked him about the overcharge he tried to make me feel cheap because I expected him to stick to our agreement. Use at your own risk.

We recently completed construction of our new home and as a result, dealt with many contractors and vendors over more than a year. We can honestly say that Tom at Sunburst and his entire team, both in the office and on site, were very professional, reliable and did top quality work consistently from start to finish. We could not have been happier with Sunburst and couldn't imagine a better plumber in the area.

Sunburst Plumbing & Heating has been our plumber for 20 years, they are realiable and friendly. They worked on our home when we had an addition, the work that Sunburst Plumbing completed was professional, each worker that entered our home was courteous and made sure that the work space was always clean and tidy at the end of each work day. They worked easily with our contractor as well as other workers who were in our home. After the addition was completed, we found a minor problem, Sunburst Plumbing assessed the situation quickly and fixed the problem immediately and professionally. We recently had a plumbing emergency, they responded promplty and had us up and working by the end of the day.

Sunburst replaced our boiler - a switch from oil to propane. They assisted us on the selection of the system. Sunburst was wonderful during the selection of the system, installation, and as questions have come up since the installation. We would definitely use Sunburst again for our other plumbing needs.