AVL Pro, Inc.

Don’t make the mistake we made by hiring AVL Pro to assist you with your home. We signed AVL Pro’s proposal two months ago and paid the requested retainer. We agreed to dates for our first in-person meeting, We arranged air fare, lodging, and transportation, and flew to Naples from our home in the Midwest. The very day of the meeting, as we were getting ready to go to AVL Pro’s office, we looked at our email. There was an email from AVL Pro canceling the meeting we thought we were about to attend. The email further explained that “due to recent occurrences,” and some nonsense about the economy, AVL Pro no longer would be able to assist us. (We didn’t even receive the courtesy of a phone call.) There was no apology, no explanation that someone was ill, no expression of concern about the expenses we had incurred to travel to Naples for the meeting, and no mention of the delays to our project. Nothing about our situation and the difficulties caused to us were mentioned. No referral was made to someone who could help us. No offer was made to discuss the situation. There always is the possibility that some tragic event occurred that caused AVL Pro to act in such an unprofessional manner. We will never know. However, even if that were the case, it is not an excuse for treating clients as we were treated. Yes, I gave AVL Pro one star. This rating system didn’t allow me to give zero stars, or more appropriately, negative stars. You should just take from this rating that they are the worst of the worst.

Our Lutron system stopped working a day before we were having a party. As the system runs most of the lighting in our home, we were frantic about getting it repaired ASAP. The original electrician who installed the system is no longer in the business. We checked some references who suggested we contact AVL PRO. They went above and beyond to assure we received the processor required in a timely fashion. Their customer service was outstanding.

Great companies are always defined by the men and women who work there...and that's what sets AVL Pro apart: great, honest, dedicated people. I'm impressed with all the work they've done in my home. They know today's best technologies and how to integrate those products into your home, whether it's lighting, lighting control, audio/video, or home automation. The men and women of AVL Pro are professionals that do the job, and do the job right.

From a complete home installation to routine repairs We have found them to be extremely talented, responsive, and professional. I would not hesitate to recommend them for your Av and data needs. there may be cheaper vendors, but there are non that match their quality.

AVL Pro is a company full of highly capable professionals with the goal of providing the highest level of customer service possible utilizing expert planning skills and the latest technology.

AVL Pro is an absolute dream to work with. The professionalism that this company portrays is unparalleled. I feel 100% confident that my clients will be thoroughly taken care of when they hire AVL Pro. The thing that I appreciate most about this company is that they provide a detailed bid describing all services rendered, along with diagrams and product descriptions. I have personally called for several favors in order to satisfy clients in a bind and AVL Pro always pulls through with a sense of urgency and a smile. I would recommend this company to anyone looking for superb Audio/Visual services.

I have worked with and relied upon AVL PRO for almost 10 years to provide a number of high-end applications for audio and video services for my company and my home. Their service has been excellent in all aspects. They are consistently reliable in terms of quality and pricing, and predictable in all aspects of audio and video performance. I totally trust their abilities and client loyalty in getting the job done in a timely and professional manner.

Huel and his team are a pleasure to work with. I have recommended him to other clients, all of whom are exceptionally pleased with their work.