Deschene Hardwood Flooring llc

I purchased my first home in Connecticut and started renovating it while still living in California. I gave Larry the option of going before or after my painter and he said “it makes no difference, we do both options all the time”. So I scheduled Larry to do my floors after my painting crew. Larry damaged all of the baseboards and almost every single wall- my painter has quoted me an additional $8k to repair the damage this business did to my home. Not only that- but they severely damaged the walls around the area they demoed brick to install additional hardwood. They installed the incorrect species of pine in that hallway and it doesn’t match the rest of the house so I’m going to have to pay a few thousand to have that ripped and replaced. Unfortunately I also had to fire Larry part way through the job. He was in my home for over 3 weeks and hadn’t even full sanded it (3300 sq ft). And I was really worried that if he continued working in my home there would be additional damage. I had 4 floor professionals come in to quote what it would cost to finish the job and every singe one of them commented on the terrible sand job Deschene Flooring did. It all had to be re-done bc he didn’t use the correct grit and it was uneven. I’m out so much money from hiring this company- including the 50% deposit I paid directly to Larry. They didn’t take care of my home the way they promised they would. Every single trades person who was working on my home while this crew was in there would call and complain on them- my tile guy called me one day stating the demo crew Larry hired was throwing the demoed brick into my bushes! Oh- and apparently one of the guys from that demo crew ( Larry was not there to oversee which is a big ball drop on his end) was bragging to one of my painters that he was Larry’s son and was just convicted of a felony and was “stacking cash” until he has to go to jail. I’m literally so appalled that Larry gave a felon awaiting jail time KEYS TO MY HOME.

Did many of the floors in our home, refinishing the hard wood. I will say my husband hired him, I had nothing to do with it or I may have stopped it on day 1. While the first 2 rooms were fine,. the others had issues. They were not on time. When questioned why late - did not bother them. I worked calls around their timing and had to take a call during their noisy work. With the amount of time the floors take could not ask them to come back. They forgot to do a good final vac, I had to clean up the baseboards - if they tell you not to do anything so dust or particles do not settle on the floor they should clean up the baseboards as well. they forget we can hear them and all they do is complain about our job. Forgot a built in was in the room - they quoted it and it was not just put in. If you are not feeling up to the job, rather than complain about your back the whole time (again I could hear the complaints while I worked) have the young guy do the job. Had them back to redo a spot 3 times, each time he missed the spot. Gave up. It will now be history of the floor.

I hired Larry to install vinyl wood laminate flooring throughout my home and it was the worst experience I have had with a contractor. First, he had us order the wrong flooring which cost us almost $3000 on day one. then we were forced to choose new flooring at a higher cost of only what was in stock at Home Depot because he had already demoed our house. He never reimbursed us or offered us a discount from his error. Next, he damaged our walls significantly while he was there, including a fist sized hole in our walls. He never put the furniture back in the rooms as agreed upon (I was recovering from surgery and unable to move furniture). He left gaps in nearly every room between the flooring and the baseboards, his job took 6 days instead of 4, and on day 3 he told me they wouldnt be completing the job because he had somewhere else to be the rest of the week. We later found out he had to spend the week repairing another job that he also botched the week before. Furthermore, he was supposed to strip and stain my stairs to match the flooring, and they were ORANGE and not even close to matching. He also still has not picked up the remaining trash from our house that he promised so now we are looking at having to rent a dumpster which HE rented and paid for (supposedly). We also had to rent a truck at our expense, and manually return over 3000 pounds of flooring by hand and hire people to help us move it back to return it at the store due to his error on day 1. He never offered to help, and our house still remains a mess. Furthermore, between us having to purchase supplies for his crew (because 3 days in a row they ran out of supplies and left early or didn't complete the project because of it) we have lost well over $1000 and counting.