Modern Family Kitchens

Modern Family Kitchens did an AMAZING job on our cabinets!! We have a dream kitchen now. Fay was our designer and she went way above and beyond we couldn't be more grateful for her attention to detail! We have a luxury kitchen at an affordable price and couldn't be happier.

This review is coming a bit late mainly because we moved twice during a pandemic and everything is extra difficult during a pandemic except selecting and designing your kitchen cabinets. We found MFK online and were initially quite skeptical. We chose the advanced design option and one call after talking to Pheydra, all our concerns vanished. She was so easy to work with and amazed us by thinking about every little detail from asking if we are right handed or left handed to decide on design decisions because who wants to get slammed in the face by a cabinet while cooking! Susan was super responsive and kept us up to date from the billing to the manufacturing and delivery process. The cabinets themselves arrived in great condition but we had to have a crew ready to take delivery and also the shipping costs are additional. We went for the white shaker style and the cabinets look super high end. Our contractor was amazed and how easy they were to install. Overall, we love our kitchen!

I just want to say thank you, again, Susan. I am so beyond grateful for the service, the speed, I could literally cry. Without embellishment, I have spent almost a year planning my IKEA kitchen (and other rooms that require cabinetry). In the past month I have made close to 150 calls trying to get their help. I realize it's a difficult time but I have spent HOURS on hold and followed every step they've asked only to still be in a position over a month later, not able to order my kitchen. IKEA has great products, everyone knows that but diabolical customer service. You blow them off the map. One phone call and I feel like I can have my design questions answered and kitchen ordered so that it can finally be installed!

worst first- one cabinet came defective from the foreign factory-8 mistaken holes drilled inside and a sloppy attempt to fill them with drywall compound-didn't even bother to level or clean off the surrounding area. I told them I had countertops being installed in 10 days and requested a credit-instead the factory insisted upon replacement and naturally, it's delivery date was after the countertop install so useless to me. I advised Susan and sent f/up emails, all went unanswered. She also made a lot of mistakes along the way with addresses, items ordered and even my phone number on the replacement. The cabinets are nice, but she's just the middleman and not willing to take responsibility for the product. Obviously, any warranty is worthless if she chooses to ignore you when there is a problem.

We had a great experience with Modern Family Kitchens and our designer Phey. She helped me completely reorganize our kitchen layout to maximize the space, without losing the integrity of the original design (our house was designed by Viktor Civkin, the “kitchen triangle” guy). She made sure all his original efficiency elements of the layout remained in the new design, saved us money and gave us a design that took a 1 person kitchen to a comfortable 3 person kitchen with seating for 4. We took out a wall and moved plumbing and electrical. Working with her was easy - we emailed and Skyped until the design was just right. Our contractor was thrilled with the quality of the cabinets - he does a lot of kitchens and is a perfectionist and couldn’t stop raving about how well made they were. Our granite installers were also impressed. I definitely recommend Modern Family Kitchens without hesitation.

Modern Family Kitchens was easy to work with. Their kitchen designer was very helpful and dug into all of the details needed to make this a great functioning and beautiful kitchen. They were there to answer questions throughout the whole process including when we had questions during the install, which we did ourselves. We’re very handy, but this was our first kitchen renovation. Overall, I’m happy with the outcome and would use them again for a future kitchen.

I purchased my white gloss cabinetry in September and finally finished the install this week. They look beautiful. I am very happy with the layout created by one of MFK designers. The quality of the box itself is great with all plywood sides and the hinges and metal drawer sides are sturdy. The only reason I didn’t give 5 stars is the difficulty in cutting the trim pieces and the limitation on stock items. I had to purchase several custom cabinets which increased my cost. But the fact they can manufacture pieces to exact size is a huge plus. Many budget cabinet companies don’t even offer that option. Susan was great in helping me get replacements for some pieces that were wrong from the factory. If you want a modern lacquered look these cabinets won’t disappoint.

I couldn’t have been more pleased with every aspect of Modern Family Kitchens. Susan followed up on every detail in a timely manner. No detail was too small for her 100% response. My designer, Phey, was incredible. She listened, she was creative and met our dreams and desire perfectly. I built my own custom home and personally installed the cabinets. I was impressed with the quality and consistency. Packaging was perfect and nothing came damaged. I highly recommend the entire team.

I had the pleasure of workibg with Susan and her team at Modern Family Kitchens for both the design of my kitchen and the purchase of the cabinets. The designer really worked with me to create a plan that maximized the space and efficiency of my kitchen. Susan made sure the ordering process for the cabinets was seamless. The quality of the cabinets is excellent. I have received so many compliments on my kitchen. i cannot thank Susan and Modern Family Kitchens enough for helping me create my dream kitchen! HIGHLY RECOMMEND!

We built an upscale building with three kitchens. The only choices seemed to be cheap looking and flimsy or very expensive custom cabinets. But when we found MFK we were able to build stylish custom-looking kitchens at a very competitive price. They were a great selling point for our units. Susan Wain, the owner, could not have been more helpful in working out the details. She's a real pro. Shipping to New York worked out perfectly and one or two missing parts were replaced quickly and cheerfully. We'll certainly use Susan and MFK on our next project.

We were extremely pleased with the RESULTS and the PROCESS!! Modern Family Kitchens is easy to work with, professional, efficient and experienced. The team had great ideas for us as well. We love our kitchen and get so many compliments on it. Moreover, the cost was in our budget.

We are so thrilled with our kitchen design from Modern Family Kitchens! We recently purchased a total fixer-upper and were clueless about how to design our kitchens. Thankfully, Susan and her team designed a gorgeous IKEA kitchen, with all of the specifications and details we needed for our home. It was such a relief to go to IKEA with the Homeplanner already built. The process was easy and stress-free and I cannot imagine designing an IKEA kitchen without Susan's help. Thank you!!