Qualityflooring4less.com

Do not order from these guys. They will be informative and nice in the beginning. Once they take your money, they will promise to call you back and won’t. You won’t receive shipping information. They will promise you every day that your shipment will be picked up from the warehouse and shipping will begin, but it never will. They provide tracking numbers that don’t work and that are unrecognized by the shipping company they claim they got it from. They will not provide you any information about where the product is coming from. Huge waste of time. Quoted delivery on project was 5-14 days. On day 20, still no working tracking number and attitude because you’ve been calling to check in.

This company is nothing but a scam they use several company names. I called to see if they could locate some flooring they were able to find some but at double the price. They then told me they would send paperwork to sign. Before I received any paperwork they removed money out of my account. After numerous emails with no response I was finally able to speak to an Anthony I told him I never approved this and he said he would refund my money that day. Two days later they refunded 75% kept 25%. I called and asked to speak to someone higher or to get some type of documentation. He advised me there is no one else to talk to. This company is a scam they trick you into giving information and steal money from you. I wished I had looked at all these bad reviews before I contacted them.

I ordered flooring for a project in March 2022 and it came damaged. I submitted a claim right away with pictures, video, and the BOL. They have been giving me the run around since March 2022... it is now November 2022. I call weekly, they tell me they will call me back and they don't. If they answer they tell me they are working on it. Nothing has been resolved. I would not order from this company. Customer service is terrible and they are unable to resolve issues.

I am giving 1 star because of the way they handled an error in my order. I ordered over $12,000 of flooring and was missing $200 of threshold pieces. I tried contacting customer service over 10 times over the last 2 months and have yet to hear more. I would be weary to order from if you are worried you may encounter a problem.

I could not be happier with my experience with Quality Flooring 4 Less. I ordered a lot of tile, relatively speaking, for a residential job (2000 sq ft). I was concerned about quality, breakage, shipping time, etc. I was under a time crunch and told Michelle about my concerns. She had the owner, David, call me and my husband and he walked us through the process and agreed to put a "hot rush" on our tile. It arrived in 4 business days in perfect shape. In addition to this, the price we were able to get was much less than the brick and mortar stores in our area and we did not have to pay sales tax. I will not hesitate to use them again---in about a month when I have another small patio to order for.

Do not order anything from this ripoff of a company. Once they have your money they will not communicate with you. PERIOD

8/28/2018 Told me my tile would be here in 7-10 days. Called me on the 13th day and said it would be delivered the next day. Based on that we tore out 2000 sq.ft. flooring. Truck never showed up. It has been 33 days still no tile, just excuses. will never ever, ever use these people again. they lie to you right to your face once they have your money

We ordered 28 boxes of Armstrong Hickory flooring fro Quality Flooring 4 Less on Oct 23. I told Gino my representative that I needed to have the flooring by Nov 6th to meet our installation deadline. He assured me that it would be delivered to me by Nov 3 to Nov 6 and said that I would get shipping information within 24 to 48 hours. So I went with them. Over the next week, I checked in with Gino 2-3 times and each time he said I would be getting shipping info within 24 hours. After 10 days, I called and told him that I was concerned since I still had no shipping information. He said the flooring was being moved to Anaheim California so that it would be closer to me (I am in CA) and that everything was on schedule. I said that I was concerned since it was early November already. Gino told me that I was being difficult. A few days later I did receive shipping info but it wasn't being shipped from California. It was being shipped from New Castle Delaware (from Deer Flooring Co). It didn't arrive until Nov 14th. When I told Gino that it was being shipped from Delaware and why it wasn't being shipped from CA- he said he would look into it and get back to me. He never did. Out of the 28 boxes, 17 of the boxes arrived damage. They were open and exposed to the elements. Many boards were chipped. Also the T moulding and trim that I had ordered never arrived. I called Gino again and she said he would look into what happened to the trim and get back to me the same day. He never called back. I asked again why the floors arrived so late and why they came from the east coast. Again he had no answer. I left message for the owner to call me. He never responded. With Quality Flooring for Less, they will tell you everything is fine when they have you on the phone. But when your floors don't arrive on time or ordered pieces never arrive (trim), they don't follow up and you are stuck. There is no phone number you can call to call and talk to the person handling shipping directly (Joaquin). And when you email him, he doesn't respond. Ordering from Quality Flooring 4 Less has been a very frustrating experience and the customer service is very poor.

Can't tell you how happy I am by introducing me to HF Designs. The craftsmanship is outstanding and the look amazing. A huge thank you to everyone that helped through the steps of my purchase from the informative emails all the way to coordinating a delivery in a challenging one way street. My Houzz hat off to you!!!!

I purchased 1500 sf of cork flooring from this business. I received the shipment and all were from the same lot, according to the labels. After installation was underway it became clear that the order contained two different lots, with different finishes and of slightly different dimensions. Closer inspection showed that some of the labels had been pasted over to make it seem that all the flooring was the same. The flooring didn't match, and I contacted the dealer. "Quality" Flooring 4 Less referred me to the manufacturer, US Floors. I worked through US Floors and was told that the flooring was discontinued and they couldn't replace it, but that a credit for the faulty materials and the labor (incurred costs and projected estimates) had been issued to the dealer. Quality Flooring 4 Less would not give me a refund.

This place has unbelievable pricing and excellent customer service!! I just upgraded my floors to hardwood, but the flooring I really loved retailed for ~$8.99 per sq Ft. I shopped around online and found it on sale at a few places for $1-2 off...until I came across this company!! Qualityflooring4less was so much cheaper than anyone else, I just couldn't believe it! $4 per sq Ft!! I was a little skeptical bc deals too good to be true usually are...so I called a few times to ask questions and spoke to Roger - excellent customer service!! He always remembered who I was and reassured me I was buying the exact floor I wanted. I ordered 1050 sq feet on Christmas Eve. In spite of the holidays and bad weather in the West, the flooring arrived a week later! I inspected it and all of the boxes and planks were perfect! My floor is gorgeous!!! This company gets my highest recommendation!! Pictures to come

Superb job helping me tackle my bathroom and living room flooring project I decided to undertake. Ryan was absolutely great talking to, and liked that I didn't have to wait forever to get an answer to a few questions I had in regards to the hardwood. Thank you again for a wonderful experience!!!!!!!!!!