Specialfremstillede møbler i Oswego, IL.

“I am going to start with some negative comments first. I purchased family room furniture from the Lombard "Oak Brook" Ethan Allen store. I called first and made an appointment and told the sales rep that I wanted the retreat sectional in dark brown leather. I also let her know I wanted additional pieces but I was not sure what would coordinate and fit with my room. I spent about an hour and purchased two Avery chairs, one Avery ottoman, and the sectional. I left telling the rep that I still needed tables etc. and she said she would review and get back to me. I made several phone calls and sent her two email messages and NEVER heard back. Really? I was thoughtful enough to make and appointment when 99% of the time I am sure it's all just walk in business, was decisive on my decisions and didn't make her go through the trouble of doing a home visit. After spending all that money and telling her I wanted to spend more she couldn't even bother to send me an email? Frustrated, I headed out to several other stores, Macy's, Carson's, Walter E Smithe etc, but couldn't find a thing so I headed over to Ethan Allen in Naperville, wow, what a difference in service. I cannot say enough nice things about Denise Mullen. I explained my issues with the other store and she assured me things were much different, I guess she would actually let me spend my money. I only spent about 15 minutes with her but she took all my information, had my floor plan, had the list of items I purchased and followed up with an email with her suggestions. A few days later she followed by phone so I went back in and purchased a coffee table, which I absolutely LOVE (delivered about a week ago). I still need end tables but she is going to stop out when the sectional arrives to figure out what will work best. She also suggested a shelving unit which I had not even considered but will absolutely purchase when I buy my end tables. Also making Ethan Allen worthy of five stars is the customer service department, I have spoken with Ann a few times and she has been outstanding. When she scheduled delivery of the chairs and ottoman she saw the coffee table was due in and made sure it got on the same truck so I wouldn't need to take yet another day off for the delivery. The photo is of the chairs and tables just against the wall, this is not the final placement.”

“I can't express how happy I am with my table. Scott listened to what it was I wanted and was amazed at how he exceeded my expectations. It is solid, sturdy and beautiful. We just recently went back and made design plans for our center island. Beyond excited to see how that turns out.”

“Rocky's team is without peer. He delivered the furniture on time and at a lower cost than anyone else we were able to find. His professionalism is excellent, and I would recommend him highly.”

“I have purchased many pieces from Walter E. Smithe and they stand out in the industry. While many other companies are focused on the mass volume of customers, Walter E. Smithe entertains the individual desire of each client and you feel that the moment you walk in the door. The customization of my pieces with the many fabric options was so important to me, and I could not be happier with the end result. The professionalism, follow up, and pricing could not be beat. PS - several years after my purchase, I had wondered if companies really stand by their warranty. My heavily used couch was starting to show some sagging. A simple phone call, and my couch was back to almost new. I could not be more impressed.”

“Working with China Furniture and Arts was a dream... Lili and team were there to answer every question and help along the process of shipping my order across the country. They made sure everything went smooth and followed up afterwards. For just the service alone I will continue working with China Furniture and Arts...however their products are absolutely beautiful! I felt like my client's money was well spent, very reasonable pricing.”

“I searched all over for the perf!ect table for my new office but nothing was the right size or fit. I contacted TruCraft, showed them a picture of my office decor, gave them the measurement of the wall space and described what I was looking for. I promptly received a proposal/sketch and decided to move forward. TruCraft was not only easy to work with but helped me realized exactly what I was looking for even though I had a hard time describing it. When I received the table I was more than pleased it was exceeded my expectations. I am in talks with TruCraft already for a second job. We are currently working on a matching armoire to my bed frame. I would recommend this company to anyone”

“I have bought numerous pieces of furniture over the past 16 years for my living room and dining room and still have the furniture to this day. It is outstanding quality. I have bought kitchen chairs, and also had him repurpose multiple pieces of furniture as well.”

“Amazing company with great products. Their customer service is outstanding. We bought a very nice sectional named "Mia Maxi", we couldn´t be happier. The product is truly good quality and we love its design as well. Carolina (sales representative) was amazing with us, incredibly professional and courteous, she helped us all through out the buying process and was always willing to make things easier for us. 6 months after we bought the sectional we are still truly impressed by its quality and neat design. I am looking into buying an additional sectional with them in a few months.”

“Wonderful craftsmanship and service. I need my custom counter on a deadline and he delivered.”

“i2i is a wonderful resource! Always beautifully crafted work and always finished on time. Willing to work with you to create custom pieces exactly how you want them.”